Privacy Policy

What we collect

When you request a session we collect your name, email, WhatsApp number, country, time zone, preferred language and time, and any message you choose to write.

Why we use it

Only to contact you about your booking and to provide counselling. We do not sell your data or use it for advertising.

Confidentiality

What you share in sessions stays confidential, except where there is a serious risk of harm to you or others, or where Indian law requires disclosure.

Storage

Booking details are stored securely with access limited to our team. We keep them only as long as needed to provide our service.

Your rights

You can ask to see, correct or delete your data at any time by emailing care@urbancounsellor.com.